Modules

TOPdesk offers a wide range of modules for all your business processes

Overview of all modules

 

Call Management


Reservations Management

Asset Management


Service Level Agreements

Self Service Desk


Event Management

Change Management


Property Management 

  
 

Partner solutions

 
 
 
 
 
 

 Call Management

Call management

The Call Management module makes it easy for users to register, organize and safeguard incoming calls, and assign them to operators or operator groups. The Call Management process increases the efficiency of your processes, resulting in a lightened workload.
Read more about Call Management

Change Management

Change management

The Change Management module helps you implement changes within your organization in structured phases. You can make your change implementations as simple or as complex as you wish.

Read more about Change Management
 

Asset Management

The Asset Management module helps you register your company assets in detail. Create comprehensive overviews of the value of your assets, how often they need repairs and the related agreements.

Read more about Asset Management

Self Service Desk

With the Self Service Portal, your service desk is available 24/7. Keep your customers up to date on the status of their calls and lighten your service desk’s workload.


Read more about the Self Service Desk

Event Management 

The Event Management module gives you complete control over the flow of information between employees. Set up automatic emails that are sent at predefined moments to keep your customers informed and save your employees time.
Read more about Event Management